Terms, Conditions and Privacy Policy

1. Detailed description of goods and/or services

Siene Green Building consulting & intelligent building systems (Pty) ltd is a business in the green building industry that offers green building consulting and intelligent building systems.

2. Delivery policy

Subject to receipt of payment, requests via paygate will be processed immediately. Subject to receipt of payment via a direct eft, requests will be processed within 3 days (when funds clear) and delivery of download confirmed with your booking number by way of a link which will be emailed as per the billing information provided.

3. The offering on this website is available to local & international clients.

4. Return and Refunds policy

The provision of goods and services, in cases of unavailability, the client will refunded in full within 5 days. There will be no refunds once the link for the download is sent.

5. Customer Privacy policy

All reasonable steps will be taken to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

6. Payment options accepted

Payment may be made via Visa, MasterCard or direct eft.

7. Card acquiring and security

Card transactions will be acquired via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details. Customer details will be stored separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

We take responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,customer service and support, dispute resolution and delivery of goods via a link.

11. Country of domicile

This website is governed by the laws of South Africa and chooses as its domiciliumcitandietexecutandi for all purposesunder this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Siene, green building may, in its sole discretion, change this agreement or any part thereof at any time without notice

13. Company information

This website is run by Webkeeper CC  based in South Africa trading as Webkeeper and with registration number  2010/127940/23 and one Owner).

14.Company Physical Address: Kyalami, Midrand, South Africa 1685 (By appointment only)

Email: Vitamingreen@sienegreenbuilding.comTelephone: 064 514 2076

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.